Read what some of our customers have to say about Motorcars LTD!
Nice work guys! Same day shipping -- wow!
I order many items online and rarely have seen service like this.
Thanks
Lonnie Moss
MNC2168/69.KIT SHOCK MOUNT BUSHING KIT FRONT UPPER XJ8 1X PER CAR
This kit worked perfectly, though as it was mentioned it was a pain to get installed. The savings from replacing the entire shock tower were huge and well worth the work.
There is still another knock on the front end which I suspect is yet another bushing somewhere giving out. This still though, even if I have the others replaced professionally, has saved me a lot of money.
Thanks again for the heads up on the kit and taking the time to offer
something great like this to the Jaguar community.
Mark Copeland
My name is Hal Jean. I recently ordered a drier and expansion valve for a 1993 Jaguar XJS from Mike Gallagher.
...It is refreshing to do business, however small, with a firm that treats the customer fairly. I mentioned this to Mike and also told him that I would share my experience with my friends and associates in the British Motor Club of Southern New Jersey and the Delaware Valley Jaguar Club. I am not saying that I am going to spend a great deal of time beating the drum for your firm, but I will certainly share my positive experience whenever the opportunity presents itself.
Obviously, I will be sure to check with Mike whenever the situation requires it.
Thank you for a pleasant experience.
Hal Jean
Wenonah, NJ
Motorcars LTD,
I just wanted to drop you a line and tell you guys how much I appreciated doing business with you. You saved me a great deal of money on the steering box for my Land Rover and the product was excellent. Your customer service is outstanding, with great communication. I have already recommended your company to all of my friends with LR's. I will definitely buy from you again when the need arises. It was so nice to deal with a company that lives up to what they promise. I can't sing your praises enough.
Thanks
Jason Kimes
Orange Park, FL
We here at Carlos Auto Electric would just like to thank everyone at Motorcars LTD for expediting the jaguar parts as quickly as you did, thank you and please believe that your services will be requested again and also spoken of to all our friends and clients.
Carlos Henriques
Owner/Proprietor
Carlos Auto Electric
Ken is always more than helpful and is the most knowledgable person I have ever talked to in regards to my Jaguar. I am always pleased with the service prompt shipping and quality. I am also pleased with your pricing. Too many people are out there to rip people off just because they own a "premium car", but your company is always fair.
Dave Krout
Clinton, MI
Doing great... first time customer, but will be dealing with yall before anyone else in future!!!
Steven D.
Scott, LA
Thanks for making my problem go away and I still had change! Great work and success makes a difference to me, and your guys performed!
Harvey M.
Houston, TX
I think I first heard of your service on Jag-Lovers user group for XJ40s
Ernie M.
Lilburn, GA
Service is always exceptional. Special thanks to Gallagher (ext. 525) for his knowledge and efficiency.
Christian
Texarkana, TX
You are doing good.
Claude
Brooklyn, NY
Many thanks to Gallagher for helping sort out my parts snafu and efficiently correcting my problem with radiator hoses.
Eric
Tell City, IN
Very pleased with quality of packaging and of product.
Pat
Bremerton, WA
Keep up the good work. Your site is the best I've seen in terms of organization and quality of information.
Jim Murphy
Marietta, GA
Thanks for being there, as a quality parts supplier.
Ed Engel
Orange Park, FL
Everything was perfect.
Margaret Waddington
Canton, MI
You provided a great service. Could not be better. Part came on the day you said it would.
Jim Crawford
Capistrano Beach, CA
Great Service and Price. Thanks a lot.
Bernie Mueller
St. Clair Shores, MI
Excellent Service.
Dr. John Lee
Melbourne, Victoria
Everyone was helpful. I will recommend you to my friends.
Mike West
Tupelo, MS
Better Meet Needs: Can't think of a thing. Keep up the good work.
James Fitzgerald
Harlingen, TX
Better Meet Needs: The only way would be to open a branch in Canada...I am in Nova Scotia, called, placed order, had confirmation with pricing and Fed Ex tracking# in less than an hour!!! Parts arrived when Fed Ex estimated they would, and everything fit!!! Thanks for excellent service.
Jeff Dunfield
Falmouth, Nova Scotia
You are doing Great now! Thanks.
Milton Peterson
Van Buren, MO
Want to express many thanks to Ken Karr for his prompt and friendly service.
Daniel Pinero
Temple, TX
I ordered these parts yesterday and they are here today...awesome! I found my exclusive parts place!!! Great Job, again!
Richard Bozeman
Grand Prairie, TX
Keep doing business, as is!!
Richard Bozeman
Grand Prairie, TX
David in your parts dept. does a great job in getting parts out quickly, and following up any concerns.
Wayne Wright
San Antonio, TX
It was uncomplicated and a pleasure.
Dr. Rich Laban
Harrisburg, PA
You're doing an outstanding job.
Rodney
Harvey, LA
Every time I called you folks, I was always treated like I was the only customer you had...plenty of time and patience for me. Really made me think of you whenever I needed a part.
Dr. Marv
via email
12/22/2004
I am very pleased with the customer service that this company provides. Evryone has been VERY NICE! Keep up the GOOD WORK! Plus you always seem to have what I need!
Tamara Artis
Indianapolis, IN
Can't be beat. You guys are the best in the business.
Ron McEntyre
Woodbridge, VA
Just a note to let you know I am very pleased with the services provided by Phil and Kevin, I was very impressed and you have most definitely gotten my business, Thanks.
Dr. Octavio Romero
via email
10/18/2004
I really needed these parts quickly since I had a rear wheel bearing/hub go bad that was discovered while visiting my parents out in Iowa and had only a couple of days to be back on the road to Virginia. The parts arrived on time, which wasn't really expected in Audubon, Iowa - a very small town about 75 miles away from the nearest commercial airport. Everything went well and I'm now back in VA, You guys are beyond compare!
Rodney Nelson
Reston, VA
The forum and Phil Prince have been awesome and quite a learning experience for me. I almost feel like an expert on the V12 and its systems. I have done a full restoration and rebuild of the engine with newer technology parts and performance items. All the Jag parts are from Motorcars LTD, and I have to tell you that your Web based parts ordering and format are the best in the business!!! The pictures of the parts you show on your web based catalogue are the best and give the buyer confidence that he is purchasing the correct part. Otherwise, it would be a big mystery.
Frank Leftwich III
Columbia Falls, MT
via email
Being that I live in England, I have found that Motorcars LTD has the best prices.
jag4me
England
via Import Car Forums
You guys did an excellent job. I would not hesitate to do business again. I would also like to thank Mike at ext. 525. He was very helpful. Thank You.
Claude Denis
Brooklyn, NY
I ordered my parts yesterday afternoon and received them this morning. Awesome! Thanks for such a nice experience and for using FedEx Ground.
Steven Standley
San Antonio, TX
Just found your forum section. As a new owner of a '95 Disco and an avid do-it-yourselfer, I found problems I didn't even know could happen. But I also found answers. Keep up this great service!
James Potter
Detroit, MI
via email
Thank You. Can't wait for my order for my Cat. She thanks you too!
Granville Storer
Chesterville, ME
I wanted to give a big THANK YOU to Troy and all the guys at the Austin Motorcars LTD. I have recently purchased a 1993 XJ6 with over 205,000 miles on the odometer. I have had it in the Austin location 2 times since June, first for an initial tune up/check, then to get the AC fixed. Tony has been patient in answering all my simple questions as a first time Jag owner, and I feel very comfortable bringing my car in for any service that it will require. Due to your professional staff, you have earned a customer for life.
Steve Appell
Austin, TX
via email
I just had to comment on your good service and especially on not getting ripped off on excessive shipping charges which seem to prevail on many sites. Keep up the good work!!!!
Victor Schulze
Albuquerque, NM
You have provided everything necessary to prove you care about your customers and providing excellent service. Looking forward to doing more business in the future as well as referrals from a very satisfied customer.
Paul Moore
Kansas City, MO
Just wanted to say thanks to you for always having the parts that my baby requires. Thanks again.
Patricia Traub
via email
From forums to website all is very very well. Thank you sincerely.
Bill Roberts
Pittsburgh, PA
Well, guys, [I've] got to take my hat off to you lot. What a great site, and the online parts section is bloody great. Wish we had a site like this in the uk.
pilgrim
Plymouth, UK
Thanks for your excellent selection and prices. Lots of parts dealers think that since you have a nice car that they can boost the prices. It's nice to order parts and get a fair price on them.
Thanks,
Kevin Greene
Chief Petty Officer USN, Ret
Norwich, CT
Thank you for the kind welcoming letter you sent me last week. The experience with my recent parts order for my Land Rover confirmed my initial positive impressions of your business, and I want to reiterate my strong interest in continuing to deal with Motorcars LTD. I hope you will maintain this successful entity for years to come.
Fathy Elsherif
Austin, TX
via letter
04/19/2004
I just wanted to drop you a line and say thank you for sponsoring our club. Your forum is one of the best and your product offering has a certain degree of sophistication I find most others struggling to attain in their portfolios. Thanks again and looking forward to that free shipping on a "slinky" replacement kit (Mike and Phil) when the EAS faults get to me enough to make the break from my beloved air springs.
Andrew Parker
Southern California Land Rover
via email
I have ordered a number of things from you for my Jaguar, and have always been pleased with the ease of ordering, the pictures in the catalog so I know I'm getting what I think I am, with the prices, and the quality of the parts. You guys are doing a really good job. I have to say also that Phil Prince who hosts the Jaguar user forums is a godsend. He is more than any other single reason why I do business with you. He has answers to our problems, and for the home mechanic like myself, tells me how to fix things for the lowest cost. More than for your good prices, that's why I buy my parts from your company - Phil's good advice. I hope he gets something extra in return for the time he spends, because he's worth it.
Greg Matthews
Camino, CA
via email
Ya'll are doing a GREAT job. I ordered a part on Wed 3/11/04 and received the part on Fri 3/12/04. Remarkable service!
Ray Smith
via email
You guys are doing great...to think that I started ordering from you because of the FREE advice from "PHIL P" in your Jaguar forum ..SMART! Keep up the great work!
Fred Perez
Chicago, IL
I think you are doing great! The XJ40 manual on CD is outstanding.
Rodney A. Nelson
Reston, VA
You had a better price than anyone locally [by] $20. You got it here 5 days before anyone locally could, and you're more than 2000 miles away. The only way you could improve is if you had the Swedish Bikini Team deliver it! Thanks for the GREAT service!
Steve Gallant
Farmington, NH
I just ordered a center hub for my Jaguar that I have been trying to locate for months. I had no luck at all, even the local Jaguar Dealer said we can get you one but it won't be cheap! Well, thank God I stumbled across your page [and found the part I was looking for]! I will believe my eyes when I see it at my doorstep. I am so excited to have found a great source for parts for the loves of my life (my Jaguar collection).
Eugene P. Kelley
via email
I will be purchasing more parts from Motorcars LTD. I especially enjoy the Forums - I have been able to fix many problems with my XJ6 using the forum. Thanks!!
Richard Lindsay
Marshall, MI
Keep up the great work on the forum. Phil P's helpfulness and insight has earned my continued parts business.
Eric Haviland
Not long ago I bought the muffler/end tailpipe assembly for my '93 Rangie from you guys. It has done great! Thanks for a great product! I was wondering if y'all could send me a sticker to put on my Rover so I could advertise for you guys. THANKS!
Garrett Shirey
via email
Dear Motorcars LTD,
I just bought a part for my jag via your web site and I want you to know that it was by far the best experience of Internet purchasing of any of your competitors. I also had to get a point of clarification via your toll free number and the person that responded was responsive and prompt. So great service is possible after all. You've made my bloody day. Thanks.
Dr. Stephen G. Payne
Leadership Strategies
via email
Alan,
Just wanted to say that I really appreciate the excellent service, attention and haste in getting out my parts. The master cylinder came in yesterday. Thank you very much.
Wes Felts
Rockport
via email
First time ordering. Completely satisfied.
Earnest
Your compnay is wonderful! Thanks.
Thurman Hale
Please don't change. Your service is outstanding. Your company (with the help of Phil Prince) has converted my [Land] Rover from a nightmare into a dream. Thank you.
Josh Jackson
Want to thank Mike G., Ken, and Allen for their excellent service. It's a pleasure to order from your company.
Rocky Bendrihem
Hi Phil and Ken,
I just wanted to share a few photos of my 'cat with you. You guys have been tremendous with all of your assistance, without you and the people on the forum this would not have been possible.
As you can see I made a few adjustments from completely original stock but nothing very radical. All of my changes were intended to enhance rather than change the nature and feel of the car.
This is a 1987 XJS, VIN 137490. The color is Dorchester gray with the mulberry interior. The car has been repainted in the original color with a little added micro metal flake. The carpets and leather are all original but have been completely refurbished by me. The wheels are Dayton's and the exhaust tips are from Keisler in TN. I removed the resonators. I also replaced the radio with a Kenwood AM/FM CD. Other than cleaning up the wiring routing under the hood and adding the radiator fluid in-line filters and the Jaguar V 12 badges to the air intake manifolds that is the extent of my modifications. I did do a little painting as well, the throttle tower is brass colored with black trim and the fuel cooler cover is painted brass as well.
Thanks again.
Brad Herzog
Woooowhoooooo. Alan at Motorcars Ltd has saved the day. I scrolled back and found the #, told them that Phil P sent me and they went to work. I called back several times and Alan was so patient with my lack of knowledge. I got the part # from the dealer, called back Motorcars and they found a replacement part and are shipping it out UPS. Wonderful board, wonderful service. thanks, thanks.
jo
waiting for a brownout....in NY
joastra
1989 Jaguar XJS
XJS Enthusiast Forum
Posts: 54
From:liverpool, NY, USA
We just installed our burled wood dash kit on our '03 Land Rover Discovery! Just wanted to drop you a line and say thanks for your speedy delivery and help with initial questions. The installation was a little nerve wracking, (not wanting to screw up), but we followed the instructions carefully, and it looks great! Thanks again
Jim Cukla, Naples, FL
Email: Sunday, July 13, 2003 7:49 PM
This is a great newsletter and one of very few that I don't mind reading. I'm glad to see this and encourage you to keep it up. It is a very competitive retail world and positive interesting items like this will help keep motor cars LTD on the top of my mind when I make a decision to buy something. I wish you well with this.
I have several small businesses and each has a bit of a web presence. www.violinsetc.com is the only retail business and it is difficult to put together and maintain what you have started, but it is VERY effective. It takes time to measure a result, but you WILL get one. You have done a nice job of gathering interesting stuff.
Scott in Austin, Texas
Email: Fri 05/09/03 10:57 AM
I normally don't email comments on Internet mail order (i.e. car parts, etc.) but I have to email you and tell you that you completely amazed me when i ordered some parts just Wednesday late afternoon and they arrived here on my doorstep Friday afternoon! I own a 1983 XJ6 that will need a lot of TLC which includes parts, and your promptness has earned a customer! I normally order parts for my other cars and it takes 1-2 weeks to get anything...even a window sticker! Thank you and you'll be getting lots of orders from me!
Ssgt. Richard Martin
United States Air Force
I haven't needed you guys much since I got the 94 XJ12.. but always needed goodies for the 90 XJ6 :) After 2nd day shipping your part was still CHEAPER than the dealer! Thanks guys.. you always save the day!
Jesse Perry
North Kingstown, RI
Excellent. By the way, I just wanted to tell you and anyone else involved what a fantastic company you have. I have only had this car six weeks, and it's not only my first Jag, but my first foreign car period.
Your forum run by Phil has already saved me untold money on a persistent braking problem. He was able to identify the problem to the letter via the forums and I was able to fix it myself.
I was also intimidated by all the stories of horrendous prices for parts and repair of my Jag. Calling dealer parts departments scared the wits out of me when they quoted prices. With your company, the prices are pretty much inline for what I pay for parts for my wife's 95 Ford. I can handle that.
You also have parts that a lot of the other "different" web companies can't offer. It seems they all use the same warehouse/search engine. Not only do you folks have everything, you beat the competitors by miles. I plan to keep this car for awhile, and drive it a lot.
Between your parts and Phil, I plan to be a customer exclusively to you for a long time. I am also a very hard customer to please, and so far I've been wow'd. Keep up the great work on all fronts and thank you.
Tom Kipp
Email to Motorcars LTD representative Mike Gallagher
Thank you... And I greatly appreciate that before my order was shipped out; I received a call back, to see if I was trying to correct an idle issue and if so I had purchased the incorrect coolant sensor, for the job. He (Mike Gallagher) knew by the other parts in the list what I had in mind for the truck. I look forward to many years of service with your company.
Sincerely,
Mark Carpio
Range Rover enthusiast
I just wanted to let you know, I just used your web site and it is the easiest one I think I have ever used. Thanks.
Garry Smith
E-mail to Mike Gallagher
Thank you for the quick update. I appreciate your business and look forward to future purchases with your fantastic low rates.
Jerome Guieb
E-mail to Mike Gallagher
Yes, I didn't notice that it was flagged as 2nd day. Absolutely, ground is just fine. Thanks for catching this. I was VERY impressed with your site. You had all the parts I needed, you had pictures of each so I was getting what I needed. You have a new loyal customer. Catching this freight thing is just another example of your excellent customer service. Good job.
Greg Matthews
E-mail to Mike Gallagher
Let me say I appreciate the fast service... Ken and Tonie in returns were the best. It's nice to see people that follow through. I look forward to a continuing relationship with Motorcars and will let my Jag and MG friends know of the firms great customer service.
Kim Fernie
San Diego CA
Hi, Ken. Thank you.
You responded to my question about swapping out my 6 cylinder for a V12 in my series 1 XJ. I'd just like to thank you for your sage advice. It seems like I have tried to figure every way possible to be able to keep my little series 1 car with out putting a HOLE in my wallet, and it seems that it just isn't possible to do so.
I also own a 1990 XJS-C (V12) and so I think that I will take your advice (along with some advice delivered to some of my other inquires by Phil) and PUNT. I have my eye on a nice little series1 (1973) XJ12 that is for sale and may peruse that avenue to quench my appetite for a series 1 V12 sedan.
I'm new to the forum and really appreciate the time that you guys take to answer questions from (and for) people who need some help with their cars.
Thanks again for the help!
Hi, Thanks for all your quick info....I am very impressed with the speed of response (and the fact you did)....I just ordered the large leaper and just wanted you to know I think you have one of the most efficient and easiest web sites I have encountered...keep up the good work...will keep you in favorites for future Jag needs...thanks again...you made shopping online a pleasure rather than a pain!
Mary "Chip" Tautkus
Deadwood, South Dakota
Wow! Thanks for guiding me to the Jag parts/inquiries forum. I see I have joined a large company of like-enthusiasts for Jags, but at the same time found the web site quite an eye-opener as far as Jag problems go. As a new used Jaguar owner, this website is quickly giving me an education... Thanks for the web site, you're so very helpful to us novice Jag owners.
Sylvia
Your web site is by far the most user friendly available. The parts photographs for almost all parts is GREATLY appreciated, too. Just much more classy compared to line drawings or no illustration whatsoever. I have had great results in multiple orders over the past six to eight months, also. I do appreciate your site and am a return customer, a fussy one at that.
Robert Schaller
Many thanks to Mike Gallagher for his assistance in locating the parts to repair "Miss Kitty" after she was brutally violated first by a hit-n-run driver then by a six-year old with a tennis racket and rock...Looking forward to doing more business with you. By the way, you web site ROCKS!!!!
Angela Lane
You've got a great site. It seems to keep getting better. You've been a great help when I have called you....I've spoken with Mike (Gallagher) on the phone, way to go Mike!
Dan Barter
I must confess that since I purchased the Jaguar in June and have ordered parts thru your company everything has been so professional and speedy even though you are 1000 miles away. Keep up the good work! Now I to know why you come so highly recommended.
Herman Hawkins
I am not to sure how I got on your email list BUT KEEP IT COMING!!!
Dave Kirkman
Atlanta, GA
hey guys, i ordered two hub caps from your web site, received them yesterday and they were exactly what i needed! thanks for the great web site, the great products and the great prices. I've bookmarked your site and will be visiting often and ordering more great jag merchandise!!!
thanks,
dewayne t. mcdowell
middle tennessee
Hey guys, I got home today and found my antenna had arrived via UPS. I installed the antenna on my 87 XJ6 SIII and it works wonderfully, and was an absolute direct replacement. Thanks again for the great deal on this antenna.
Regards,
Mike Vaughn
Oviedo, FL
Hey, great going guys-the items were at my door when I got home Friday - unheard of for UPS. I guess you know what I did today............
Thanks for being there.
Regards,
Butch
Thanks so much Motorcars for the inexpensive parts, you blow all the others away.
efranks
posted 09-29-2000 13:31
Range Rover Forum
Bruce, Hey.. Thanks a lot.. I'm finding out that I like doing biz with you guys.. Thanks again
Re: On line order
Mike Pastori
Ken, your suggestion is an excellent one and I appreciate the wonderful service. I look forward to dealing with you in the future. Thanks.
Wayne Bouchard
I've only been a Jaguar owner for about six months, but, already have found the difficulties of finding a "connection" for parts and tech info to be pretty awesome. Motorcars, Bruce and Ken have delivered for me....in a timely, interested and involved manner. Many thanks for being there!!!
Don Luttrell
Thanks for the tips. I have found your organization to be most helpful and feel that you provide truly outstanding service to your customers.
Re: Mad Dogs and Englishmen -- June 2000
Walter J. Batla
I just found Jaguar Parts Heaven on the Web -
Visit: www.motorcarsltd.com if your looking for anything for yours.
Paul Blanchette
Bruce:
A note of thanks for your especially prompt attention to our Jaguar needs! Proud Jaguar owners in Austin!
Thank You Note
Alfred & Brenda Davidson
Austin, Texas
After trying to purchase seals from a local British parts house in my town of Phoenix AZ, I was very happy when I located your site and was able to find the parts I needed. It was easy to navigate through the order.
Thank You Very Much,
Re: Jaguar parts
Jon Esmeier
THANKS! For your support of JCNA!
Re: 1993 XJ6
Richard Cross/JOASW
My husband bought a Land Rover. He didn't want a Land Rover, but he wanted something he could bring to Motorcars LTD for service because he would never take his cars to anybody but Mike.
Overheard in the reception area
Marsha Owens
Sirs:
I would like to extend my appreciation to the people at MOTORCARS LTD for their outstanding QUALITY SERVICE.I was greeted by friendly people that listened to my issues and queried me professionally when I may not have been clear. The work performed on my car was of top quality and the overall experience is one that I will brag about to others. Job well done.
I would also like to extend a special appreciation for the professional treatment by Mike Pigg. Mike's customer service focus was outstanding and a pleasure to experience.
Best Regards,
Samuel Gray
Schlumberger Omnes
A Schlumberger Company
Samuel Gray
Q.H.S.E. Global Manager
Quality is everyone's responsibility!
Please let me thank you for the support that you rendered to make this year’s Uwharrie Safari a success.
Dan Ratcliffe
Old North State Land Rover Society
ratclida at msn.com
http://www.land-rover.org/
I call you for all my rover needs…
Re: Hidden Treasure—May 2000
j. m schmidt
You have a great web site.
Re: Jag glass
Pete Taylor
Adelaide
South Australia
THANKS! For your support of JCNA!
Re: 1993 XJ6
Richard Cross/JOASW
The best prices on the web. I would recommend this website to others and have done so.
A-Affordable Auto
South Kimberly, Idaho
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