Helpful Things to Know for Shopping MotorcarsLtd.com
Order by Phone
Motorcars LTD's salesmen are some of the most experienced, knowledgeable Jaguar and Land Rover parts experts in the industry. If you have questions about the parts you need, please take advantage of their knowledge and experience. Our hours of operation are from 8am to 6pm CT Monday - Friday. Please have your vehicle year, make, model and vehicle identification number (VIN) ready.
Toll free: (800) 338-5238 Local: (713) 863-2922 Mon - Fri, 8am - 6pm CT |
Order Online
The Motorcars LTD online catalog offers parts at discounted prices. While our selection of parts online is large, not all the parts we carry are available in our online catalog. If you can not find the parts you need online, please call us.
Finding Parts: Drill Down
The Motorcars LTD online parts catalog allows you to drill down to exactly the parts you need, assuring proper fitment. Simply select your vehicle's year, make, model to browse parts that will fit your vehicle. The categories are organized along the lines of the Jaguar and Land Rover factory manuals. If you are not sure which parts group to try, explore a few of them. Parts are listed in alphabetical order, but your part name may have been shortened. Check for abbreviations. Using the drill down feature is the best option for parts shoppers looking for different options or for those who are unsure exactly what parts they need.
Finding Parts: Part Number Search
Search by OEM Part Number or part description. The search box is on the left hand side of the screen near the top, and just under the Motorcars logo. If your search returns too many results, click the "Advanced Search" link to the right and try to narrow down results.
Getting the Most From the Online Catalog
As a Solution Center™, we offer different options for many parts: new, used, and remanufactured. For your convenience, these options are available in our online catalog. You can view the parts type on the parts detail page. Used parts will be indicated by [USED] preceding the OEM part number.
Use the Wishlist to save a part for future purchase, or you can email the list to yourself or someone else.
A note about pricing: "Market Price" approximates manufacturer suggested retail prices. "Your Price" is the Motorcars discounted price to you.
Checking Out
Click "Add to Cart" when you're ready to check out. You'll be given the opportunity to checkout or continue shopping. While shopping, your cart status is displayed on the right side menu under "Your Cart".
Checkout is quick, easy, and completely secure. After you've completed checkout, you will receive an email notification indicating that we have received your order and it is in process per our Terms & Conditions.
Browser Settings
For best results, we recommend the following browser settings: - Enable Cookies
- Enable Javascript
We recommend the Firefox browser, but it is not required to use our site. Whatever browser you use we strongly suggest upgrading it to the most current version.
Use of the Motorcars LTD website and online catalog constitutes your acceptance of our terms and conditions. It is important for you to understand these policies.
Shipping & Freight
In lieu of the previous Free Shipping offer, we're simply knocking $10 bucks off any and all orders over $100.
Returns
Please make sure that you have obtained a Return Authorization number (RAN) before returning your goods. You can get more information on this subject by going to the following link: Return Authorization Form and Procedures
Order Tracking
You will receive your tracking number via email when your order is shipped. You can get more information on this service by going to the following link: Order Tracking.
Warranties
12 months for new parts, 99 days for used parts. You can get more information on about these policies by going to the following link: Warranties.
Forms
Credit Card Authorization Form
For credit card orders over $250, we must have a credit card authorization form on file. Download the Credit Card Authorization Form, fill it out and fax to 713.863.8238.
Return Authorization Form
Must be filled out if returning a defective part. You can get the form on line by going to the following link: Return Authorization Form
|